NYPD Dispatcher 1886: Police operator 1886, what is your emergency?

Chris Hanley: I’m on the 106th floor of the World Trade Center. We just had an explosion on the like 105th floor.

NYPD Dispatcher 1886: The 1-0-6 floor?

Chris Hanley: Yes.

NYPD Dispatcher 1886: 1-0-6, okay, umm.

Chris Hanley: We have a conference up here and there’s about a hundred people up here.

NYPD Dispatcher 1886: What is your last name?

Chris Hanley: Hanley. H-A-N-L-E-Y.

NYPD Dispatcher 1886: H-a-n-?

Chris Hanley: We have smoke and it’s pretty bad.

NYPD Dispatcher 1886: This is on the 1-0-6 floor, right?

Chris Hanley: Hello?

NYPD Dispatcher 1886: Okay, we have the job. Let me connect you with the Fire, okay? You have. Hold on, let me connect you with Fire, okay?

Chris Hanley: We have about a hundred people here. We can’t get down the stairs.

NYPD Dispatcher 1886: Hold on. Let me connect you with fire.

Fire Dept. 408: Fire Department 408. Where’s the fire?

Chris Hanley: Yeah, hi. I’m on the 106th floor of the World Trade Center. We just had an explosion up here.

Fire Dept. 408: Okay, 1-0-6th floor. What building are you in, sir? One or two?

Chris Hanley: That’s one World Trade.

Fire Dept. 408: Alright. Yeah.

Chris Hanley: Yeah, there’s smoke, and we have about a hundred people up here.

Fire Dept. 408: Sit tight. Do not leave, okay? There’s a fire or an explosion or something in the building. Alright, I want you to stay where you are.

Chris Hanley: Yes.

Fire Dept. 408: Alright, what’s your phone number there?

Chris Hanley: We’re on the 106th, the 106th floor.

Fire Dept. 408: What’s your phone number sir, your phone number?

Chris Hanley: 646-752-1436

Fire Dept. 408: Alright, we’re there. We’re coming up to get you.

Chris Hanley: I can see the smoke coming up from outside the windows down…

Fire Dept. 408: All right, we’re on the way.

Chris Hanley: Huh?

Fire Dept. 408: We’re on the way, sir.

Chris Hanley: Okay, please hurry.

Fire Dept. 408: Alright, just keep some windows open if you can open up windows and just sit tight. It’s going to be a while because there’s a fire going on downstairs.

Chris Hanley: We can’t open the windows unless we break them.

Fire Dept. 408: Okay, just sit tight.

Chris Hanley: Okay.

Fire Dept. 408: All right. Just sit tight. We’re on the way.

Chris Hanley: Alright, please hurry.

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